Frequently Asked Questions

Why do people go to therapy and how can it help me?

People of all walks of life go through challenging situations at different points in life. While you may have been able to overcome previous challenges you may now feel like you need some extra support and are ready to make a change in your life. People have different motivations to come to therapy such as marital conflicts, premarital support or parenting challenges. Some people are facing major life transitions such as divorce, separation, death in a family, cultural differences in families, new job/housing..etc. Some teens may be struggling with confidence, anxiety, are facing challenges with peers or may be feeling overwhelmed with academic pressures. Regardless of the reason therapy provides long-lasting benefits and can help you gain a new perspective on your life needed to overcome difficult situations.


Therapists are outsiders that can provide a different view point on a difficult problem. Therapy can help you in many ways such as by managing strong emotions to improving your communication, however, it is a process that often requires patience and practice.


How frequent are sessions?


The very first session for couples is a double session meaning that we will meet for 1 hour and 40 minutes. After that, sessions will typically meet once per week for 50 minutes for at least a month. Setting a consistent time slot can be a challenge and I will do my best to find something that works for you, however, it will also take real commitment on your part.


When you feel ready, sessions will shift to every other week and then on an as-needed basis.

What's the first step to start therapy?


Reaching out is a courageous first step to therapy. I want to honor this first step by scheduling a phone conversation at no charge to briefly discuss your situation so that I can understand your counseling and scheduling needs. If we are a "fit" for each other, we will set up an initial appointment where we will talk in person.

What is your cancellation policy?

Your appointment time is reserved exclusively for you and have a 48  hour cancellation policy. Thus, if you cancel an appointment less than 48 hours prior to your appointment or fail to show for your appointment without notice, you will be charged the full cost of your scheduled appointment.

How much does counseling cost?

I charge $125 for each 50 minute session for couples and families. 

What about insurance?

I am an out-of- network provider, which means that full payment is due from you at the beginning of each therapy session. I accept payment by cash, check or credit card.
It is your choice whether you would like to apply for insurance reimbursement or not. Although I do not accept direct payment from insurance companies, I provide a “super-bill” to you which includes the standard information (such as diagnosis and treatment codes) that most insurance companies require. You then submit the super-bill to your insurance company for reimbursement. Please note that I do NOT fill out any forms that are created by your insurance company and do NOT correspond directly with them in any way.






         3880 South Bascom Ave. Ste.111

         San Jose, CA 95124


If you are in crisis, call the National Suicide Prevention Lifeline, a free, 24-hour hotline at 1.800.273.8255.  If your issue is an emergency, call 911 or go to your nearest emergency room.  Rosario A. Puga-Dempsey does not offer crisis counseling or emergency services.


Rosario A. Puga-Dempsey is a Marriage and Family Therapist Associate AMFT 117320 at Couples Recovery Center and is supervised by Dr. Harry Motro. Dr. Harry Motro, Marriage Counselor, is an employee of Harry Motro, Psy.D., Marriage and Family Therapist, P.C., which is a Professional Corporation. He is Licensed as a Marriage Family Therapist MFC 53452 and authorized to act as a Psychotherapist providing Psychotherapy. He specializes in Couples Counseling.  

Couples Recovery Center provides specialized couples counseling and includes the following professionals:​ 

Bassy Lee, MA, Associate Registration Applicant -

Kate Meek, MA, AMFT #117725, APCC#7649,

Harry Motro, PsyD, LMFT #53452,

Couples Recovery Center is located at 3880 South Bascom Drive, Suite 111 San Jose, CA 95124.

The recommendations on this website do not constitute professional advice, substitute for professional treatment, or establish a therapeutic relationship.